SMS MESSAGING PRIVACY POLICY
UPDATED 7/1/2024

Advocate Construction Inc and Advocate Roofing (“Advocate Construction”) are committed to protecting your privacy. This SMS Messaging Privacy Policy (“Policy”) governs how we collect and use information about you in relation to Advocate Construction customer communications and marketing program(s) (the “Messaging Service”).

By using the Messaging Service, you agree to the terms of this Policy. Advocate Construction reserves the right, in our sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted and supersede any prior Policies. Your continued use of the Messaging Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

COLLECTION OF INFORMATION
Through your use of the Messaging Service, we will receive Personal Information through our SMS system. “Personal Information” is information that individually identifies you, such as your mobile phone number you provided when signing up for the Messaging Service, any user or screen name that you select in connection with the Messaging Service, any comments or feedback regarding the Messaging Service that you send to us, or any other information that you choose to include in messages you send through the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.

We may also collect Personal Information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages).

If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.

USE OF INFORMATION
We use Personal Information to deliver, analyze, maintain and support the Messaging Service. We may also use Personal Information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

SHARING OF INFORMATION
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will disclose personal information to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; (v) allow us to pursue available remedies or limit the damages that we may sustain; and (vi) to enforce our Terms of Service.

PROTECTION OF INFORMATION
Advocate Construction takes a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. Unfortunately, no online activity can be guaranteed to be 100% secure. You should note that in using the Messaging Service, your information will travel through third-party infrastructures which are not under our control (such as a third-party provider’s SMS delivery platform or your carrier network). While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. By using the Messaging Service, you agree that Advocate Construction is not liable for any unintentional disclosure.

CHILDREN AND INTENDED AUDIENCE
The Messaging Service is not intended for minors, and Advocate Construction does not knowingly collect information from minors.

By using the Messaging Service, you are representing that you are at least 18.

Advocate Construction requires that users of the Messaging Service be limited to US residents only.

RETENTION OF INFORMATION
We retain your Personal Information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your Personal Information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

CHOICES AND CONTROLS
Consent to receive automated marketing text messages is not a condition of any purchase. You can opt out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP.

CUSTOMER CARE
If you are experiencing any problems with the Messaging Service, please email helpdesk@advocateconstruction.com and submit the form with details about your problem or your request for support.